Agency Services
Accelerate eCommerce Revenue Growth with Expert Services
We go beyond troubleshooting to uncover growth opportunities. Our team delivers hands-on assistance and proactive strategic guidance aligned with your objectives, partnering with you to optimize operations and drive brand innovation.
Lower Your Total Cost of Ownership
Work with a Partner You Can Trust
Reduce Your Tech Risk
Supercharge Your Growth
Move Your Business Forward
With Virid, you get more than support - you get a proactive partner invested in your success. We help you:
- Eliminate performance bottlenecks that hurt conversion rates
- Streamline complex integrations across your tech stack
- Identify high-impact opportunities for growth
- Improve site speed, usability, and customer experience
- And much more
The Virid Process
STRATEGY
INTEGRATION
OPTIMIZATION
SUPPORT
Explore our Comprehensive Agency Services
Strategy & Consulting
Gain the insights you need to turn your site into a revenue engine – optimize eCommerce conversions and improve customer retention and ROI with strategic support from our experts.
- Digital commerce strategy & roadmap
- Migration planning
- Market expansion & go-to-market support (DTC, B2B, international)
- Conversion rate optimization (CRO)
- Loyalty and retention strategy
- Quarterly business reviews & forecasting
- Accessibility and compliance consulting (ADA, GDPR, CCPA)
Design, Development & Integration
Our team will work with you to create a custom website design that fits your unique brand. We’ll also help you streamline your eCommerce operations with custom internal tools and automations to reduce your team’s workload.
- Custom site design (UX/UI) for web & mobile
- Headless and composable architecture
- Native mobile app & Progressive Web App (PWA) development
- ERP, CRM, OMS, PIM, and payment gateway integrations
- Theme customization and plugin/module development
- Virtual merchandising & dynamic content personalization
- Custom internal tools and workflow automations
Store & Operations Management
We help you optimize the back-end of your eCommerce business so that you can focus on growing your brand.
- Product catalog management
- Order, checkout, and shipping setup
- Inventory sync with suppliers and fulfillment partners
- Store policy configuration (taxes, returns, legal)
- Customer service tools (chatbots, helpdesks, ticketing systems)
- Subscription and membership commerce setup
Marketing & Growth
Seamlessly connect your digital marketing efforts to your eCommerce site to better reach your audience and connect with your customers.
- Email & SMS marketing automation (Klaviyo, SFMC, etc.)
- Support for paid media (Google Ads, Meta, TikTok, Amazon)
- Product page SEO
- Affiliate & influencer marketing program support
- Conversational commerce (live chat, bot flows)
Analytics & Optimization
Keep your finger on the pulse of your site and campaign performance with real-time analytics and reporting.
- Connect to GA4 reporting
- Funnel analysis, A/B testing, and heatmapping
- Attribution modeling and cohort analysis
- Real-time campaign performance insights
Infrastructure, Hosting & DevOps
Trust your site’s security and performance to the eCommerce experts, so you can focus on merchandising and marketing.
- Cloud hosting (AWS, GCP, Azure)
- CI/CD pipelines and automated deployments
- Site uptime monitoring and performance optimization
- CDN setup, caching, and scalability planning
- DDoS protection and infrastructure security
Security & Compliance
Gain peace of mind by ensuring your site is secure, accessible, and compliant with industry standards.
- SSL setup and security patching
- ADA/WCAG accessibility audits
- GDPR, CCPA, and global privacy compliance
- Cookie banner and consent management
International & Multi-Store Setup
Deliver seamless customer experiences across multiple countries and languages without missing a step.
- Multi-region/multi-currency store management
- Language localization
- Country-specific checkout, tax, and regulatory compliance
Training, Support & Enablement
Get the support you need from onboarding to go-live and beyond with our dedicated team of experts.
- Onboarding and platform training
- Standard Operating Procedure (SOP) documentation
- Tiered support (email, MS Teams, live chat, 24/7 emergency monitoring)
- Plugin and platform health monitoring
- Dedicated technical strategist and account manager
Questions? We Have Answers.
Virid primarily works with mid-market retailers doing $10M–$200M in annual eCommerce revenue with complex catalogs, integrations, or multi-brand needs.
Absolutely. Virid plans and executes migrations (including complex integrations), data and SEO preservation, and post-launch optimization.
Absolutely. Virid provides flexible retainers for enhancements, CRO testing, performance tuning, and roadmap execution.
Yes. Virid meets clients where they are, whether that’s Shopify Plus, a custom platform, or a hybrid environment and we design solutions that fit your current eCommerce stack and long-term roadmap.
Most engagements begin with discovery and planning to align on goals, constraints, and success metrics. From there, Virid defines scope, timelines, and the right mix of services to support your growth. Get in touch today to learn more.